Note: The choice of the sub-processor utilised in the provision of mendrhub services may vary depending on the preferences of the customer.
List of sub-processors
Sub-processor | Sub-processor Type | Nature and Purpose of Processing | Personal data Categories | Location of Processing | Security Measures |
|---|---|---|---|---|---|
OpenAI, L.L.C. | Generative AI service provider | Generative AI services provider for intelligence product features the the provision of product enhancement | Customer Personal Data created by customer and stored in Applicable Cloud Products, or shared with Atlassian during the provision of support | USA | |
Cloudflare, Ltd. | Content delivery network provider | Content delivery network provider | Customer Personal Data created by customer and stored in Applicable Cloud Products | Customer traffic is processed globally at the data center closest to the end user. | |
Twilio Inc. | Notification technology provider | Communications technology provider for product notifications | Customer Personal Data created by customer, in particular, personal data contained in product notice communications | USA | |
Atlassian | Task management service | Managing development and support tickets | Customer provided screenshots or data containing PII | USA | |
Microsoft 365 | Video conferencing and communication | Video conferencing, call recording, and chats with clients | Customer Personal Data provided during recorded interactions | Global | |
Microsoft Azure | Cloud hosting provider | Hosting of mendrhub SaaS products | Customer Personal Data, created by customer and stored in Applicable Cloud Products | Australia | |
Stripe | Payment processor | All mendrhub payment processing in web portal and mobile apps | Customer Payment Data entered by customer | USA |