Case Study: SKOPE

SKOPE, a leading refrigerator manufacturer based in New Zealand uses the mendrhub platform to manage their warranty servicing as well as gain insights on their equipment performance and identify areas for improvement through the powerful analytics and reporting capabilities mendrhub offers.

“We wanted a stronger after-sales system which was best in class in the world, to enable us to twin with our best in the world product. It needed a technological edge where software was helping us improve our customers’ experience, without adding more staff and costs.”

Keri Thomas
General Manager Sales & Marketing, SKOPE

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