It seems that everywhere you look these days, automations are being put in place to make jobs easier. This is true for Point of Sale (POS) trade asset management too. Historically, POS trade asset managers have had to deal with complicated, manual processes that create bottlenecks, slow response times, and allow important details to fall through the cracks. Whether they’re completing an asset audit on-site, or organising the right technician for a job, their roles are only getting more complex.
The good news is that solutions now exist to simplify things. By embracing smart technology and automation, POS trade asset managers can streamline their processes, minimise risk, and ultimately end up with better performing assets and happier customers.
Here’s how automation is changing the game.
AI-Integrated Asset Audits
Gone are the days of clipboards and spreadsheets. Now, with AI-powered asset audits, POS trade asset managers can get real-time insights into their equipment. From condition and usage statistics to the overall performance of any asset in the field – managers can access all of this information on-hand. By taking a quick picture of the asset, you can access all the asset’s information and raise jobs on it.
Using integrated-AI for asset audits improves accuracy, but it also highlights trends that manual audits will often miss. By utilising this technology, managers are able to make better decisions around repairing or replacing equipment, and assets are kept in better condition for longer – maximising value for the customer.
Reactive to Predictive Maintenance
Traditionally, maintenance has been reactive – we wait for something to break or go wrong before sending out a technician to fix it. But with the smart use of automation, POS trade asset managers can shift this practice from reactive to proactive, fixing little issues before they become big problems. By keeping track of live performance data, it’s possible to identify potential maintenance needs long before they become critical, reducing expensive downtime and extending the lifespan of assets. By implementing smart automation technology capable of identifying problems far in advance, managers will receive notifications when a potential issue is flagged and be able to schedule maintenance to catch it early.
This automation technology can also be used to set up preventative maintenance schedules, which ensure that assets are receiving consistent, proactive, tailored maintenance. With these systems in place, POS trade asset managers have more control, resulting in minimal downtime and a better customer experience.
Automating Job Call-Outs
A big challenge for POS trade asset managers is finding the right technician, with the right credentials, to attend the right job – every time. Doing this manually leaves a lot of room for error, and costs time to find the right person. Automated job call-outs completely overhaul this frustrating process.
The right automation system will automatically match new jobs to technicians, based on their skills, location, availability, and whether they have the right compliance checks – think licences, insurances, accreditations and inductions. If a manager spends all this time manually trying to find a technician, only to choose someone who hasn’t had the induction check for the aged care facility they need to attend, all that time is wasted and the business can be exposed to unwanted risk.
By automating job call-outs, you can not only reduce the headaches from painstaking admin, but mitigate compliance risks. This automation ensures that all asset repair jobs are being completed safely, quickly and legally.
Should I Consider Automation?
Nowadays, manual processes just can’t keep up with the increasing demands of managing large fleets of POS trade assets. Putting automation into place – through AI-integrated audits, predictive maintenance and automated job call-outs – puts control back in the hands of POS trade asset managers, and helps them do their jobs faster, smarter and more effectively.
So yes, if you haven’t considered automation already, now is the time. Because for POS trade asset managers, it’s not just the future that’s automated – it’s the here and now.